Question 1

How quickly can you fix my sensor issues?

Accepted Answer

At Garage Door Streetsboro, we understand that sensor issues can be frustrating and potentially dangerous. That's why we offer our 2-hour response guarantee for sensor problems. In most cases, our experienced technicians can diagnose and repair sensor issues within a single service call, typically taking 30 minutes to an hour depending on the complexity.

Common sensor repairs we handle quickly include:
- Sensor alignment adjustments (usually fixed in 15-20 minutes)
- Wiring repairs and replacements
- Sensor cleaning and debris removal
- Complete sensor replacement when necessary

We stock the most common sensor models in our service vehicles, so we can often complete repairs on the spot. For safety issues related to sensors—like a door that won't close or reverses unexpectedly—we prioritize these calls and can often arrive within an hour.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensors are essential safety devices, but they can develop issues due to several factors. Understanding these causes can help you prevent problems and know when to call for professional help.

Common causes of sensor problems include:

1. Misalignment: The most frequent issue. Sensors can shift due to vibrations from the door operation, accidental bumps, or settling of the garage structure. When sensors aren't perfectly aligned, they can't "see" each other and the door won't close.

2. Dirt and debris: Dust, cobwebs, and debris can accumulate on sensor lenses, blocking the infrared beam. Regular cleaning can prevent this.

3. Sunlight interference: Direct sunlight hitting a sensor can overwhelm its infrared receiver, causing false readings. This is especially common in garages facing east or west.

4. Wiring problems: Over time, wires can become frayed, corroded, or damaged by pests. Weather exposure can also degrade wire connections.

5. Moisture and condensation: In humid conditions, moisture can affect sensor performance and corrode electrical connections.

6. Age and wear: Like all electrical components, sensors have a lifespan. After 10-15 years, sensors may need replacement regardless of maintenance.

If you're experiencing sensor issues, our technicians can quickly diagnose the root cause and provide a lasting solution. Call 1-330-522-1946 for fast, expert service.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We understand that a new carriage-style garage door installation is a significant investment in your home. That's why Garage Door Streetsboro offers flexible financing options to make your dream door affordable.

Our financing options include:

- 0% interest promotional periods for qualified buyers
- Low monthly payment plans that fit your budget
- Quick approval process with decisions often in minutes
- No prepayment penalties - pay off early without fees

Why invest in a carriage-style door?

Carriage-style garage doors are our specialty and offer tremendous value:
- Increase your home's curb appeal and resale value (up to 4% ROI)
- Energy-efficient insulated options reduce heating/cooling costs
- Premium materials and construction last 20+ years
- Wide variety of styles to match any home architecture

The financing process is simple:

1. Schedule your free estimate - we'll measure and discuss options
2. Choose your door style, material, and features
3. Apply for financing (takes just a few minutes)
4. Get approved and schedule your installation

We work with several financing partners to find the best rates for your situation. Whether you have excellent credit or need more flexible terms, we can usually find an option that works.

Contact us at 1-330-522-1946 to discuss your carriage-style door project and financing options. We also offer a 16% discount when you book your installation this month!

Question 4

What's included in your garage door maintenance service?

Accepted Answer

Our comprehensive garage door maintenance service is designed to extend your door's lifespan, prevent costly emergency repairs, and ensure safe operation. Here's what's included in every tune-up:

Full Safety Inspection:
- Test auto-reverse mechanism
- Check photo-eye sensors alignment
- Verify emergency release operation
- Inspect all safety features

Complete Lubrication:
- Apply professional-grade lubricant to hinges, rollers, and bearings
- Lubricate torsion or extension springs
- Treat all moving metal components

Hardware Inspection & Adjustment:
- Tighten all nuts, bolts, and screws
- Adjust track alignment
- Check and adjust spring tension
- Inspect cables for fraying or wear

Opener Service:
- Test force settings
- Adjust travel limits
- Inspect drive mechanism
- Check remote and wall button operation

Weatherproofing:
- Inspect and adjust weatherstripping
- Check bottom seal condition
- Verify proper door sealing

Regular maintenance typically costs far less than emergency repairs and can prevent 90% of unexpected breakdowns. We recommend annual maintenance for most doors, or semi-annual for doors used frequently.

Question 5

How long does a garage door installation take?

Accepted Answer

A typical residential garage door installation takes between 4-8 hours, depending on several factors. Here's what affects the timeline:

Standard Installation (4-6 hours):
- Single or double door replacement
- Standard track and hardware
- Basic opener installation
- Same opening size as existing door

Complex Installation (6-8+ hours):
- Custom-sized doors
- Structural modifications needed
- New opener with smart home integration
- Carriage-style doors with decorative hardware
- Removal of old door with disposal

What to expect on installation day:

1. Arrival and Setup (30 min): Our team arrives with all materials, protects your floors, and prepares the workspace.

2. Old Door Removal (1-2 hours): We carefully remove your existing door and hardware, including proper disposal.

3. New Door Installation (2-4 hours): Each panel is installed, tracks are mounted, springs are tensioned, and hardware is secured.

4. Opener Installation (1-2 hours): If included, we mount the opener, run wiring, and program remotes.

5. Testing & Cleanup (30 min): We test all functions, adjust settings, and leave your garage spotless.

We schedule installations to complete in one day. Our team arrives with everything needed, and you'll have a fully functional new garage door before we leave.

Question 6

What warranty do you offer on your work?

Accepted Answer

At Garage Door Streetsboro, we stand behind our work with comprehensive warranty coverage that gives you complete peace of mind:

Our 2-Year Workmanship Warranty covers:
- All labor and installation work
- Parts we install or repair
- Adjustments and callbacks at no charge
- Repair work and component replacements

Manufacturer Warranties (varies by product):
- Garage doors: Typically 10-20 year limited warranty
- Openers: Usually 5-10 year warranty on motor and parts
- Springs: 10,000-25,000 cycle warranties (3-7 years average use)

What makes our warranty different:

1. No Fine Print: If something we installed or repaired fails within 2 years, we fix it—no questions asked.

2. Transferable: If you sell your home, the warranty transfers to the new owner for the remaining term.

3. Fast Response: Warranty claims are handled with the same 2-hour response guarantee as all our services.

4. Local Support: As a local Streetsboro business, we're always here when you need us. No calling distant customer service lines.

Our commitment:

"We guarantee your complete satisfaction. If you're not happy with any aspect of our service, we'll make it right."

This isn't just a warranty—it's our promise to treat every customer like a neighbor, because in Streetsboro, you are our neighbor.

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